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Tech Document Sep 26, 2018

How to Generate Certificate Signing Request on Alpha 5 Application Server

This article will go into detail on how to generate certificate signing request on Alpha 5 Application Server.

  1. You will generate your Certificate Signing Request (CSR) from your Alpha Five Application Server where the certificate will be installed. Be sure to keep the private key that you generate during the CSR creation process, as it will be needed when you receive your certificate.
  2. To create the CSR, go to the Application Server Settings window and the tab labeled "SSL".
  3. Click the long button at the bottom of the tab with the label "Generate a Certificate Signing Request."

    Most of the requested information will general company information (usually for your corporate headquarters, as opposed to your current location or the location of the server where you are working), but remember that your country code is a 2-Digit Code, not the entire country name.

    Your common name is the fully-qualified domain name that your certificate will be issued to (e.g., or

  4. This process will generate an encrypted text file (CSR) that you will send to us to request your certificate and an encryped private key. Make sure to hold on to your key file, and send the CSR along with your certificate request to your CA.

    Once you have that certificate back (this process can take anywhere from 5 minutes to several hours), you can proceed to the next step.