Blog Post Feb 05, 2025

How automated CLM reduces risk and cost in high-volume certificate environments

Managing digital certificates in high-volume environments is complex, increasing the risk of outages, compliance failures, and security breaches. Automated Certificate Lifecycle Management (CLM) streamlines discovery, issuance, renewal, and revocation—reducing human errors, enhancing security, and cutting operational costs. By preventing downtime, improving compliance, and optimizing IT resources, automated CLM helps organizations maintain trust, reduce risk, and achieve significant cost savings.

1. Understanding high-volume digital certificate environments

2. Challenges in managing high-volume environments

3. How automated CLM reduces risk

4. How automated CLM can lead to cost reductions

5. Take control of your certificate management with Sectigo

The digital world thrives on trust, with digital certificates forming the bedrock of online security. Certificate lifecycle management (CLM) brings a structured approach to issuing, deploying, renewing, and revoking SSL/TLS certificates, ensuring that organizations, their websites, and their customers are protected as they communicate or complete transactions online. Not all certificate lifecycle management processes are equally effective, however, and core weaknesses may be quickly revealed as certificate volumes increase.

Automated CLM offers a strategic solution to address the growing challenges associated with managing digital certificates in high-volume environments. Digital certificates are essential for securing online communications and transactions, yet their management is becoming increasingly complex, especially as shorter certificate lifespans approach which will require more frequent renewals. This complexity increases the risk of certificate outages and security vulnerabilities caused by expired or mismanaged certificates, posing significant operational challenges for organizations.

Automation addresses these issues by streamlining the entire lifecycle of digital certificates, from discovery and issuance to deployment and renewal, reducing human error, enhancing security, and significantly cutting operational costs. These solutions are critical for large organizations aiming to maintain compliance, reduce risks, and strengthen their security posture in today’s dynamic and interconnected digital ecosystems.

Understanding high-volume digital certificate environments

Digital certificate environments can vary dramatically based on the size and digital needs of any given business or enterprise. Some organizations require more certificates than others, with various use cases and the use of various certificate authorities (CAs) further complicating matters. High-volume certificate environments, in particular, can prompt significant challenges which, without the right platforms or strategies, can be difficult to overcome.

High-volume certificate environments qualify as such if they involve hundreds or thousands of certificates — and even more users, devices, and applications. The rapid proliferation of digital identities, fueled by widespread digital transformation initiatives, has led businesses to integrate more devices, applications, and systems into their operations. Each digital identity requires authentication and security, often through digital certificates. This exponential growth makes manual management insufficient, leaving many enterprises struggling to keep up. The consequences of falling behind can be severe, ranging from outage-driven disruptions to compliance failures and significant reputational damage.

Challenges in managing high-volume environments

High-volume environments face challenges similar to those of other organizations, such as keeping up with the rapid pace of certificate renewals. However, as the number of certificates grows, these challenges become increasingly complex and can create ripple effects throughout the organization. Common concerns include:

Complexity: While many smaller organizations have complex certificate needs, this is even more common for larger enterprises. These organizations often require a higher volume of certificates from multiple certificate authorities, including private CAs. They must also manage timely renewals across hybrid, cloud, and on-premise environments, adding further complexity to their certificate management processes.
Certificate discovery: Essential for achieving real-time visibility, certificate discovery determines the location, type, and status of all certificates deployed across any given enterprise. This can be challenging with high-volume environments, however, given the sheer range of certificates and the many contexts in which they are used. In these environments, certificates are more likely to remain unknown unless automated solutions are implemented.
Evolving standards: The challenges of high-volume environments are expected to accelerate as shorter lifespans enter the picture. Moving forward, certificate lifespans may extend 90 days or even just 47 days — and this will make it even more difficult for high-volume environments to keep up with constantly looming expiration dates.
Compliance requirements: Certificate management can play a huge role in boosting regulatory compliance, but higher volumes of certificates often correspond with complex compliance needs. Unfortunately, the challenges highlighted above can exacerbate existing compliance issues.
Scalability concerns: Even if certificate environments qualify as high-volume, they can continue to grow rapidly. When this occurs, certificate strategies that once proved sufficient may no longer be ideal. Without CLM automation, even modest changes in volume can be difficult to accommodate.
Increased security risks: High-volume certificate environments are inherently more susceptible to security vulnerabilities, including mismanaged, expired, or compromised certificates. These risks are magnified without automation, potentially leading to outages, breaches, or unauthorized access that can disrupt operations and compromise sensitive data.

How automated CLM reduces risk

Across a myriad of certificate environments, automated CLM represents the best strategy for addressing the many challenges and risks associated with high certificate volumes. Promising a streamlined and reliable approach to handling every phase of today's complex certificate lifecycle, solutions like Sectigo Certificate Manager (SCM) are well-suited to optimize modern PKI.

Prevents unexpected outages

Certificate expirations are a common source of financial loss for a variety of organizations, which, upon failing to renew certificates in a timely manner, could suffer significant downtime and a whole host of other costly issues. Automated CLM provides one of the best avenues for preventing these unexpected outages, ensuring proactive renewals and alerts according to established certificate validity periods.

The potential for human error must also be considered, with even knowledgeable and hardworking employees eventually making typos or experiencing other data entry issues. These issues are more likely when IT professionals deal with high volumes of certificates, as manual processes can be both tedious and mentally taxing. These demanding workflows mean that IT professionals are more likely to experience mistakes that might be avoided if dealing with modest certificate volumes. Automated CLM mitigates these risks by removing manual processes entirely, ensuring consistency and accuracy across all certificate management tasks.

Increases security

With automated CLM in place and outages kept to a minimum, organizations can consistently leverage the cybersecurity benefits of SSL/TLS certificates. If digital certificates are allowed to expire (a common issue with manual certificate management), enterprises can suffer significant vulnerabilities.

Over time, security breaches become far more likely, as communications may no longer be properly encrypted. Should compromised certificates enter the picture, automated CLM also expedites the response, ensuring that issues are quickly identified and resolved.

Another cybersecurity advantage: automated CLM supports both crypto agility and quantum readiness — qualities that are closely linked. Crypto agility determines how quickly enterprises adapt to emerging algorithmic or security challenges, including those posed by the upcoming era of quantum computing.

Improves compliance

Automated CLM solutions generate comprehensive audit reports, which play heavily into the audit trails needed to maintain regulatory compliance. This is crucial across numerous industries, with many organizations needing to level up their certificate processes to ensure full compliance with different standards. Automated CLM also improves policy enforcement, encompassing strict rules for lifespans or encryption algorithms.

How automated CLM can lead to cost reductions

Automated CLM can dramatically reduce a variety of expenses associated with manual certificate processes. From greater efficiency to reduced outages and long-term reputational improvements, the implications are significant. The most promising sources of savings include:

Saves time and resources

Manual certificate renewal is notoriously time-consuming, with this cumbersome process requiring around 45 minutes per certificate. With Sectigo Certificate Manager’s automation, however, each renewal can be completed in a mere 30 seconds.

Freed from dedicating long hours to frustratingly slow renewal processes, IT staff members can shift their focus to other priorities. This can add up over time, with Forrester's TEI study of SCM discovering that, as a result, organizations save $965,000 in renewal labor costs over the course of three years.

Prevents costly downtime

One of the greatest sources of certificate-oriented revenue loss? Downtime in response to expired certificates. These could potentially cost organizations between $5,600 and $9,000 per minute — and when manual processes are in place, it can take far too long to resolve these issues.

Unfortunately, these outages are not merely expensive — they're also common, with one organization highlighted in Forrester's TEI study having suffered an outage every month prior to adopting SCM. This is even more alarming given the potential for a single outage to cost an organization $100,000.

Implementing automated CLM can make a world of difference. Forrester's TEI study presents a composite of multiple organizations that implemented SCM and achieved dramatic reductions in outage expenses: an impressive $2.4 million in three years.

Optimizes IT resources

Many organizations are highly dependent on specialized personnel, with IT experts needed not only to handle complex certificate lifecycle processes, but also, to navigate numerous compliance and cybersecurity concerns. Often, however, these IT professionals are not able to dedicate as much time as desired to other tech priorities, as they are too occupied with deploying and renewing digital certificates.

Forrester's study demonstrates how automated solutions can help IT professionals do more with less. This study highlighted the impact of automation on a composite organization tasked with managing 100,000 certificates — after implementing SCM, this organization was able to handle high volumes of digital certificates with an IT team consisting of only four full-time employees.

Calculating ROI

While there are some upfront costs involved when implementing an automated CLM solution, these can be offset by an astounding return on investment. Forrester's insights confirm this, revealing that, upon adopting Sectigo's automated CLM processes, organizations achieved an amazing 243 percent ROI over three years. These organizations were able to recoup their initial investments in under six months. Another impressive result? A net present value (NPV) of $3.39 million.

Take control of your certificate management with Sectigo

On the hunt for cost-effective certificate management solutions that can produce an impressive ROI? Look to Sectigo for guidance. An ideal solution for navigating the unique challenges of high-volume certificate environments, Sectigo Certificate Manager (SCM) provides the resources needed to enhance certificate management. The result? Impressive improvements in efficiency, security, compliance, and beyond. Get started and discover the value of CLM automation.