Knowledge Base

Access New Sectigo Public Certificate Chain

This document serves as the starting point for customers engaging with our support services. It outlines how to access help, what channels are available (email, chat, phone), and what to expect from our dedicated support team.

Understanding Certificate Transparency (CT) Logs and Precertificates

Currently, secure certificates of any type CANNOT be issued to individuals or business entities in the following countries, websites, or the following country-code-top-level domains (TLDs):

Starting March 7, 2021 Sectigo will cease to include street address and postal code information in newly issued certificates on all its brands

Effective March 1, 2018 (and) in accordance with CA/Browser Forum Baseline Requirements: this article answers all your questions concerning legacy SSL Certificate Term Length

Sectigo site seals are an ideal way to help customers feel safe and confident when using your secure online services.

In the light of the recently discovered vulnerability known as ‘Heartbleed’, Sectigo CA, a leading Certificate Authority and Internet security organization, would like to confirm that the vulnerability lies with the OpenSSL software and not with Sectigo certificates or Sectigo CA keys.

This video shows Web Host Resellers how to get certificates issued faster. The validation process must be complete before an SSL certificate can be issued.

Question: How do I get a replacement certificate? Answer:  You may obtain a replacement certificate through your account. There are different procedures depending on which type of an account the certificate was purchased through.