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Knowledge BaseSectigo Certification Authority
Sectigo Certification Authority
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Access New Sectigo Public Certificate Chain
Updated on October 20, 2025
301 people found this helpful
Access New Sectigo Public Certificate Chain
Welcome to Your New Support Experience
Updated on September 3, 2025
129 people found this helpful
This document serves as the starting point for customers engaging with our support services. It outlines how to access help, what channels are available (email, chat, phone), and what to expect from our dedicated support team.
Understanding Certificate Transparency (CT) Logs and Precertificates
Updated on September 18, 2024
132 people found this helpful
Understanding Certificate Transparency (CT) Logs and Precertificates
Banned Country List
Updated on August 21, 2024
11359 people found this helpful
Currently, secure certificates of any type CANNOT be issued to individuals or business entities in the following countries, websites, or the following country-code-top-level domains (TLDs):
How to Enable and Disable Two-Factor Authentication for WebHost, Reseller, and EPKI accounts
Updated on October 4, 2021
85 people found this helpful
Two-factor Authentication Time-based One-Time Password (2FA TOTP) feature has been added for all WebHost, Reseller, and EPKI accounts.
Official TLS / SSL Certificate Lifespan
Updated on September 30, 2021
145 people found this helpful
This article describes the official TLS / SSL certificate lifespan and any recent changes made by Industry Wide Requirements
Removal of street address and postal code fields from certificates
Updated on May 26, 2021
199 people found this helpful
Starting March 7, 2021 Sectigo will cease to include street address and postal code information in newly issued certificates on all its brands
TLS / SSL Certificate Lifespan History (2, 3, and 5-year validity)
Updated on March 5, 2021
334 people found this helpful
Effective March 1, 2018 (and) in accordance with CA/Browser Forum Baseline Requirements: this article answers all your questions concerning legacy SSL Certificate Term Length
Site Seals
Updated on February 25, 2021
173 people found this helpful
Sectigo site seals are an ideal way to help customers feel safe and confident when using your secure online services.
SSL Advisory: Heartbleed Vulnerability
Updated on February 25, 2021
1036 people found this helpful
In the light of the recently discovered vulnerability known as ‘Heartbleed’, Sectigo CA, a leading Certificate Authority and Internet security organization, would like to confirm that the vulnerability lies with the OpenSSL software and not with Sectigo certificates or Sectigo CA keys.
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