Knowledge Base

Sectigo Certification Authority

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Access New Sectigo Public Certificate Chain

Updated on October 20, 2025
1640 people found this helpful
Access New Sectigo Public Certificate Chain

Welcome to Your New Support Experience

Updated on September 3, 2025
408 people found this helpful
This document serves as the starting point for customers engaging with our support services. It outlines how to access help, what channels are available (email, chat, phone), and what to expect from our dedicated support team.

Understanding Certificate Transparency (CT) Logs and Precertificates

Updated on September 18, 2024
691 people found this helpful
Understanding Certificate Transparency (CT) Logs and Precertificates

Banned Country List

Updated on August 21, 2024
12880 people found this helpful
Currently, secure certificates of any type CANNOT be issued to individuals or business entities in the following countries, websites, or the following country-code-top-level domains (TLDs):

How to Update SSL Certificate Profiles to a 199‑Day Validity Period in Sectigo Certificate Manager (SCM)?

Updated on March 17, 2026
280 people found this helpful
This guide provides step‑by‑step instructions for verifying and updating SSL certificate profile validity terms in Sectigo Certificate Manager (SCM) to ensure a maximum duration of 199 days, in alignment with current public SSL certificate lifetime requirements

Reference Guide: DNSSEC and Certificate Issuance

Updated on March 20, 2026
371 people found this helpful
This document provides technical specifications for how DNS Security Extensions (DNSSEC) affect certificate issuance workflows including validation requirements, error conditions, and best‑practice guidance for reliable certificate enrollment.

Removal of street address and postal code fields from certificates

Updated on May 26, 2021
457 people found this helpful
Starting March 7, 2021 Sectigo will cease to include street address and postal code information in newly issued certificates on all its brands

TLS / SSL Certificate Lifespan History (2, 3, and 5-year validity)

Updated on March 5, 2021
790 people found this helpful
Effective March 1, 2018 (and) in accordance with CA/Browser Forum Baseline Requirements: this article answers all your questions concerning legacy SSL Certificate Term Length

Site Seals

Updated on February 25, 2021
461 people found this helpful
Sectigo site seals are an ideal way to help customers feel safe and confident when using your secure online services.

SSL Advisory: Heartbleed Vulnerability

Updated on February 25, 2021
1371 people found this helpful
In the light of the recently discovered vulnerability known as ‘Heartbleed’, Sectigo CA, a leading Certificate Authority and Internet security organization, would like to confirm that the vulnerability lies with the OpenSSL software and not with Sectigo certificates or Sectigo CA keys.

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