Knowledge Base
SSL Validation FAQs
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How to Create a DNS BIMI record
Updated on November 12, 2025
687 people found this helpful
How to Create a DNS BIMI record
VMC and CMC Certificates Validation
Updated on November 12, 2025
609 people found this helpful
Legal Existence for VMC/CMC
VMC and CMC Certificates - Eligibility Requirements
Updated on November 12, 2025
760 people found this helpful
Minimum requirements for mark certificates
Replacement and Reissue of VMC and CMC Certificates
Updated on November 12, 2025
608 people found this helpful
Guidelines for replacement of VMC/CMC
Certificate Request and Approval Workflow for VMC and CMC
Updated on November 12, 2025
474 people found this helpful
Clarification about SA CRF for VMC/CMC
Access New Sectigo Public Certificate Chain
Updated on October 20, 2025
1355 people found this helpful
Access New Sectigo Public Certificate Chain
How do I get an update on the status of my SSL order that is awaiting validation?
Updated on January 16, 2024
10105 people found this helpful
We have methods to check the status of your security certificate.
My domain is registered with, and the WhoIs shows the registrant as, Domains by Proxy. Will this prevent you validating and issuing my certificate?
Updated on January 22, 2021
1581 people found this helpful
If you are able to provide documentation from Domains by Proxy to show that you are the actual registrant, we are able to validate and issue your certificate.
Is there a limit on the size of file that can be attached to an email sent to support?
Updated on January 22, 2021
274 people found this helpful
a user may submit 3 attachments of 1 MB each in the same email,
What documentation do I need to send to you?
Updated on January 22, 2021
31940 people found this helpful
We accept many forms of documentation, from many countries. To find out what documentation we accept for your country of business go to
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