Knowledge Base
SSL Validation FAQs
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How to Create a DNS BIMI record
Updated on November 12, 2025
888 people found this helpful
How to Create a DNS BIMI record
VMC and CMC Certificates Validation
Updated on November 12, 2025
767 people found this helpful
Legal Existence for VMC/CMC
VMC and CMC Certificates - Eligibility Requirements
Updated on November 12, 2025
934 people found this helpful
Minimum requirements for mark certificates
Replacement and Reissue of VMC and CMC Certificates
Updated on November 12, 2025
744 people found this helpful
Guidelines for replacement of VMC/CMC
Certificate Request and Approval Workflow for VMC and CMC
Updated on November 12, 2025
596 people found this helpful
Clarification about SA CRF for VMC/CMC
Access New Sectigo Public Certificate Chain
Updated on October 20, 2025
1831 people found this helpful
Access New Sectigo Public Certificate Chain
What is a pre-validation order and how to find it in the Sectigo Account Portal?
Updated on August 24, 2026
1 people found this helpful
Explains what a pre-validation order is in the Sectigo Account Portal and how to locate its order number and current validation status.
How do I get an update on the status of my SSL order that is awaiting validation?
Updated on July 18, 2026
10263 people found this helpful
Sectigo offers several ways to check the status of an SSL order that is awaiting validation.
My domain is registered with, and the WhoIs shows the registrant as, Domains by Proxy. Will this prevent you validating and issuing my certificate?
Updated on January 22, 2021
1742 people found this helpful
If you are able to provide documentation from Domains by Proxy to show that you are the actual registrant, we are able to validate and issue your certificate.
Is there a limit on the size of file that can be attached to an email sent to support?
Updated on January 22, 2021
369 people found this helpful
a user may submit 3 attachments of 1 MB each in the same email,
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