Knowledge Base

SSL Validation FAQs

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How to Create a DNS BIMI record

Updated on November 12, 2025
927 people found this helpful
How to Create a DNS BIMI record

VMC and CMC Certificates Validation

Updated on November 12, 2025
797 people found this helpful
Legal Existence for VMC/CMC

VMC and CMC Certificates - Eligibility Requirements

Updated on November 12, 2025
957 people found this helpful
Minimum requirements for mark certificates

Replacement and Reissue of VMC and CMC Certificates

Updated on November 12, 2025
761 people found this helpful
Guidelines for replacement of VMC/CMC

Certificate Request and Approval Workflow for VMC and CMC

Updated on November 12, 2025
617 people found this helpful
Clarification about SA CRF for VMC/CMC

Access New Sectigo Public Certificate Chain

Updated on October 20, 2025
1933 people found this helpful
Access New Sectigo Public Certificate Chain

What is a pre-validation order and how to find it in the Sectigo Account Portal?

Updated on August 24, 2026
16 people found this helpful
Explains what a pre-validation order is in the Sectigo Account Portal and how to locate its order number and current validation status.

How do I get an update on the status of my SSL order that is awaiting validation?

Updated on July 18, 2026
10287 people found this helpful
Sectigo offers several ways to check the status of an SSL order that is awaiting validation.

My domain is registered with, and the WhoIs shows the registrant as, Domains by Proxy. Will this prevent you validating and issuing my certificate?

Updated on January 22, 2021
2555 people found this helpful
If you are able to provide documentation from Domains by Proxy to show that you are the actual registrant, we are able to validate and issue your certificate.

Is there a limit on the size of file that can be attached to an email sent to support?

Updated on January 22, 2021
384 people found this helpful
a user may submit 3 attachments of 1 MB each in the same email,

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