Knowledge Base

SSL Validation FAQs

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Access New Sectigo Public Certificate Chain

Updated on October 20, 2025
2027 people found this helpful
Access New Sectigo Public Certificate Chain

How Sectigo validates legal identity for a VMC or CMC

Updated on September 26, 2026
843 people found this helpful
Learn how Sectigo validates the legal identity, signer identity, assumed name, and physical address of an organization that applies for a VMC or CMC.

VMC and CMC eligibility requirements: Who can apply

Updated on September 26, 2026
1007 people found this helpful
Check whether your organization is eligible for a VMC or CMC and learn which validation checks Sectigo performs before issuance.

How the VMC and CMC request and approval roles are assigned and verified

Updated on September 26, 2026
662 people found this helpful
Learn who the Contract Signer, Requester, and Approver are for a VMC or CMC order, how they are identified, and how their identity is verified.

How to replace or reissue a VMC or CMC Summary

Updated on September 26, 2026
793 people found this helpful
Replace or reissue a VMC or CMC to update organization details, domains, logo, or CSR, and learn which changes need revalidation.

How to create a DNS BIMI record

Updated on September 26, 2026
1012 people found this helpful
Create a DNS TXT record for BIMI so that your VMC logo can display in email for each domain or subdomain.

What is a pre-validation order and how to find it in the Sectigo Account Portal?

Updated on August 24, 2026
39 people found this helpful
Explains what a pre-validation order is in the Sectigo Account Portal and how to locate its order number and current validation status.

How do I get an update on the status of my SSL order that is awaiting validation?

Updated on July 18, 2026
10312 people found this helpful
Sectigo offers several ways to check the status of an SSL order that is awaiting validation.

My domain is registered with, and the WhoIs shows the registrant as, Domains by Proxy. Will this prevent you validating and issuing my certificate?

Updated on January 22, 2021
2911 people found this helpful
If you are able to provide documentation from Domains by Proxy to show that you are the actual registrant, we are able to validate and issue your certificate.

Is there a limit on the size of file that can be attached to an email sent to support?

Updated on January 22, 2021
406 people found this helpful
a user may submit 3 attachments of 1 MB each in the same email,

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