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Tech Document Sep 25, 2018

How to Install Certificates on FileMaker Cloud

This article will go into detail on how to install certificates on FileMaker Cloud.

Import the certificate

After purchasing the certificate, you will recieve an email containing your server certificate and additional intermediate certificates. If you purchased the recommended Comodo certificate, only the server certificate (YourDomainName.crt) needs to be imported into FileMaker Cloud. For all other types, the server certificate and intermediate certificates may need to be concatenated into a single bundled file before they can be imported. All certificates must be in Base64 encoded PEM format, which contain "-----BEGIN CERTIFICATE-----" and "-----END CERTIFICATE-----". Common extensions for this format are .pem, .crt or .cer.

  1. Login to the Cloud Console (https://<yourdomain>/con... to Configuration > SSL Certificates.
  2. Click "Import Certificate"
  3. Select the server certificate (YourDomainName.crt) and private key file ("myserver.key" created along with the CSR). Leave the private key password blank unless your private key file was encrypted with a password.

NOTE: Certificates requested in FileMaker Server 14 or earlier using "fmsadmin certificate create" cannot be imported into FileMaker Cloud. Use OpenSSL to create a new CSR.

Update your CNAME record

After you import your SSL certificate, you will recieve an automated email from FileMaker with instructions to update your domain name's CNAME record with a string beginning with random characters and ending in (for example, ""). This is your FileMaker Cloud instance's "root" DNS that will remain the same even if your IP address changes. Login to your DNS registrar's site to update the CNAME record so that your custom domain name redirects to this root DNS. For specific instructions, please contact your DNS registrar.