Knowledge Base

How to Create a DNS BIMI record

Legal Existence for VMC/CMC

Minimum requirements for mark certificates

Guidelines for replacement of VMC/CMC

Clarification about SA CRF for VMC/CMC

Access New Sectigo Public Certificate Chain

Frequently asked questions about the hardware certificate tokens that Sectigo ships to customers.

Explains what a pre-validation order is in the Sectigo Account Portal and how to locate its order number and current validation status.

Explains the validation process for Document Signing Enterprise certificates, including identity, organization, and authorization checks required for issuance. Outlines required customer actions, verification steps (including callback and video ID), and tips to avoid delays during validation.

EV Code Signing certificate validation confirms that the organization is legitimate, operational, and authorized to request the certificate through strict identity and callback verification. It requires additional documentation, public record checks, and secure token delivery to ensure high trust and protection for signed software.