Knowledge Base

How do you request a Verified Mark Certificate?

Updated on May 29, 2026

Overview

By the end of this article, a Sectigo customer will have placed a Verified Mark Certificate (VMC) order and submitted the certificate request to Sectigo for validation and issuance. The article covers the purchase and account check-out, the certificate set-up wizard — Certificate Signing Request (CSR), domains, Domain Control Validation (DCV), organization information, contact person, trademark information, and a logo in Scalable Vector Graphics (SVG) format — and the summary review and submission. After submission, the order status dashboard tracks Domain Control Validation, Organization Validation, Logo Validation, and certificate issuance. The VMC enables the organization logo to display in supported email clients through Brand Indicators for Message Identification (BIMI).

What is a Verified Mark Certificate?

A Verified Mark Certificate (VMC) is a digital certificate that authenticates an organization’s registered trademark logo so that supported email clients can display the logo next to authenticated messages — a feature called Brand Indicators for Message Identification (BIMI). To qualify, the organization must own a registered trademark of the logo and host the logo in BIMI-configured Scalable Vector Graphics (SVG) format.

Prerequisites

Gather the following before starting the order:

The fully qualified domain name (FQDN) the certificate will cover.

A Certificate Signing Request (CSR) with a 2048-bit key size for a one-year certificate, or 3072-bit for a six-year certificate.

The chosen Domain Control Validation (DCV) method for each domain: Email, DNS, or HTTP.

Legal organization details: registered name (max 64 characters), organization number, email, street address, ZIP, city, state, country, and phone number.

Validation contact person: first name, last name, role, email, and phone number.

Trademark information: Trademark Identifier / Registration Number, Trademark Office, Trademark Country or Jurisdiction, Dun & Bradstreet (DUNS) Number, and Trademark Owner Name.

A logo in BIMI-configured Scalable Vector Graphics (SVG) format: square aspect ratio, no transparency, maximum 24 KB.

Steps

Step 1 — Add the certificate to your cart

On the Sectigo Shopping Page, select Verified Mark Certificates (VMC) and click Add to Cart. The browser then opens the check-out page.

Step 2 — Sign in or create an account

On the check-out page, sign in with an existing Sectigo account, or fill in the required details and choose a password to create a new account.

Step 3 — Enter billing details and accept the terms

If you created a new account, enter the personal and billing details required for the order. Tick I accept the Terms and Conditions, then click Complete order.

Step 4 — Record the order confirmation

After the order completes, the order confirmation screen displays an invoice number. Save the invoice number for later reference.

Figure 1 — Order Confirmation screen with the invoice number after a successful purchase.

Step 5 — Open the certificate set-up workflow

On the Manage Product page, the new Verified Mark Certificate appears with the status Ready to set up. Click Set up to open the certificate set-up workflow.

Figure 2 — Manage Product page with the Set Up button for the new certificate.

Figure 3 — Before You Start checklist of required information.

Figure 4 — Cancel order option available within 30 days of issuance.

Figure 5 — Mark Certificates dashboard listing pending certificates.

Step 6 — Provide your Certificate Signing Request

On the Provide your Certificate Signing Request (CSR) screen, paste the CSR into the input field. The CSR must include the Common Name (CN), Organization Name (O), Organization Unit (OU), Locality (L), State or Province (ST), Country (C), and Email Address. Click Continue to your domains.

Figure 6 - Certificate Signing Request screen with the wizard progress bar.

Figure 7 — CSR input field with guidance for each required attribute.

Step 7 — Enter and confirm your domains

On the Provide your domains screen, enter the domain names that the certificate will cover. The number of domains entered must match the number of domains in the CSR, and at least one domain must have a documented logo-hosting history of 12 months or longer. Wildcard domains are not allowed. Click Continue to domain validation.

Figure 8 — Provide your domains screen with the Domain check rules.

Step 8 — Select a Domain Control Validation method

On the Select validation method screen, choose the Domain Control Validation (DCV) method for each domain: Email, DNS, or HTTP. If Email is selected, choose the registered validation email address from the list. Click Continue to organization information.

Figure 9 — Select validation method screen with DCV options.

Step 9 — Enter organization information

On the Provide organization information screen, enter the legal organization name (max 64 characters), organization number, email, street address, ZIP, city, state, country, phone number, and business category. Use the spelling and punctuation that match the organization’s public legal records. Do not use a PO Box, mail-forwarding address, virtual office, or registered-agent address. Click Continue to person information.

Figure 10 — Provide organization information form, top half.

Figure 11 — Provide organization information form, bottom half.

Step 10 — Enter contact person information

On the Provide contact person information screen, enter the validation contact’s first name, last name, role, email, and phone number. Sectigo’s validation team uses this contact to confirm details and request additional documents if needed. Contact information is not included on the issued certificate. Click Continue to trademark information.

Figure 12 — Provide contact person information form.

Step 11 — Enter trademark information

On the Provide trademark information screen, enter the Trademark Identifier / Registration Number, Trademark Office, Trademark Country or Jurisdiction, and Dun & Bradstreet (DUNS) Number. The trademark expiration date must be later than the certificate expiration date. Click Continue to logo.

Figure 13 — Provide trademark information form.

Step 12 — Upload your logo

On the Provide your logo screen, upload the organization logo in Scalable Vector Graphics (SVG) format. Only SVG files are supported. The logo must meet certificate requirements: square aspect ratio, no transparency, and a maximum size of 24 KB. To host the logo on your own infrastructure, Select I will host my own logo instead of uploading the file. Click Continue to summary page.

Figure 14 — Provide your logo screen with the SVG upload area.

Step 13 — Review the summary and accept the Subscriber Agreement

On the Check your information summary screen, review every field entered in the previous steps. Use the Edit buttons to correct any field. Select, I accept the Subscriber Agreement, then click Submit Certificate Request.

Figure 15 — Check your information summary screen.

Figure 16 — Subscriber Agreement acceptance and Submit Certificate Request action.

Step 14 — Submit and track validation status

The Submit Certificate Request action sends the order to Sectigo for validation and issuance. To monitor progress, click on the Manage Product page. The status dashboard tracks Certificate Status, Domain Control Validation, Agreement Execution, Organization Validation, and Logo Validation, and provides upload links whenever Sectigo needs additional documents.

Figure 17 — Complete Your VMC Request status dashboard.

How to verify success

After submission, the Manage Product page shows the order in progress. The certificate is fully issued when every status row on the Complete Your VMC Request dashboard reads as complete. Sectigo notifies the validation contact by email when the certificate is ready to download and install.