Knowledge Base

Why multi-year SSL certificate shows 397 days validity & how to manage it? 

 

Similar Questions:  

How do Multi-Year SSL subscriptions work? 

What steps are involved in reissuing a Multi-Year SSL certificate? 

Overview: 

When you buy a Multi-Year SSL subscription, you might expect the certificate to last for the entire term (e.g., 2 or 3 years). However, the certificate you receive is valid for about 13 months (397 days). This is not an error but it’s an industry rule.
it’s an industry rule.

Why the 397-Day Limit?

The CA/Browser Forum, which sets global standards for SSL/TLS certificates, limits the maximum validity of any single SSL certificate to 397days. This rule applies to all Certificate Authorities (CAs), not just Sectigo.

Understand Multi-Year SSL Structure 

  • Multi-Year SSL is a subscription, not a single long-term certificate. Multi-Year SSL plans are delivered as annual reissues under one subscription. 

  • You receive:  

  • Initial certificate with validity period of 397 days. 

  • Submit a reissue request for the next 397 days, based on whichever is shorter: the remaining subscription term or the remaining days.

 

How to Renew/Reissue 

  1. Log in to Sectigo Portal 

  1. Locate Your Order 

  • Go to Orders My Products and Services. 

  1. Click Reissue 

  • Generate a new CSR. 

  • Submit a reissue request. 

  1. Complete Validation 

  • Domain/organization validation as required. 

  1. Install New Certificate 

  • Replace the old certificate before expiry. 

 

Reissue reminders 

  • Sectigo sends reminders on 30, 21, 14, 7, and 3 days before expiry. 

 

Best Practices 

  • Schedule reissue 30–60 days before expiry to avoid downtime. 

  • Keep CSR and private key secure. 

  • Maintain accurate WHOIS and DNS records for smooth validation. 

 

Key Points 

  • 397-day limit is industry-wide, not a Sectigo restriction. 

  • Multi-Year SSL ensures cost savings and continuity but requires annual revalidation. 

 

 

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