Knowledge Base

How to reissue or replace an SSL certificate

 

Overview 

By the end of this article, you will have submitted a reissue or replacement request for an existing SSL certificate in the Sectigo portal, using a new Certificate Signing Request (CSR) and a domain validation method. The article covers logging in to the portal, locating your certificate order, starting the reissue, entering a new CSR, and selecting a Domain Control Validation (DCV) method before submitting the request. 

Prerequisites 

  • A Sectigo portal account with access to the certificate order you want to reissue. 

  • A newly generated CSR that matches your domain details. 

  • Access to one supported domain validation method (email, DNS, or file-based). 

Steps to reissue or replace an SSL certificate

Step 1: Log in to the Sectigo portal at https://sectigo.com. 

              Fig 1: Log in to the Sectigo portal using your account credentials. 

  1. Step 2: Click on My Products and Services. 
  2.     Fig 2: Navigate to My Products & Services to view your issued certificates.
  3. Step 3:  Select the certificate order you want to reissue (for example, Order number 1234567890). 
  4.          Fig 3: Locate and select the certificate order you want to reissue/replace. 

 

Step 4: On the Manage Product page, click Reissue. 

    Fig 4: Open the certificate details and click Reissue to begin the process. 

 

Step 5: Enter your new CSR and complete the request details. 

Fig 5: Enter your new Certificate Signing Request (CSR) to proceed with reissuance. 

 

  1. Step 6: Select a Domain Control Validation (DCV) method (see “Supported validation methods” below). 
  2.   Fig 6: Choose a Domain Control Validation (DCV) method such as Email, DNS, or HTTP. 

 

  1. Step 7: Click Continue to summary page. 
     

  2. Fig 7: Select and configure the preferred validation method for each domain, then continue. 

 

  1. Step 8: Review the information and click Submit Certificate Request to complete the reissue. 

  2. Fig 8: Review the certificate details and click Submit Certificate Request to complete the reissue. 

 

Supported validation methods 

Sectigo supports the following Domain Control Validation (DCV) methods: 

Tips 

  • Ensure your CSR is generated correctly and matches your domain details. If it does not match, generate a new CSR before submitting the request. 

Similar questions 

  • How do I reissue an SSL certificate in the Sectigo portal? 

  • How do I replace an SSL certificate with a new CSR? 

  • Which domain validation methods does Sectigo support for a reissue? 

 

Related Articles: 

Need assistance?

Contact our team for help with your purchase or issuing your certificate.

Live chat

Call us today