2020 Work-from-Home IT Impact Study

The sudden arrival of COVID-19 ushered in a new IT paradigm as workers worldwide transitioned from offices to full time telework. For the IT professionals who were responsible for implementing these changes on the fly, this “new normal” provides tangible benefits, but also reveals critical pitfalls. Wakefield Research surveyed 500 IT professionals at companies with 1,000+ employees, across industries, about the transition, impact, and outlook of remote work.

While many IT professionals saw an increase in employee productivity, they also saw new and dangerous risks emerge. Despite the clear and present danger, many companies remain at risk as strong, long-term IT security measures have not been fully implemented.