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HackerGuardian2
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HackerGuardian Common Support issues and references
Updated on January 15, 2026
885 people found this helpful
HackerGuardian-Common-Support-issues-reference
PCI Scan Bandwidth (Network Scan)
Updated on December 25, 2024
530 people found this helpful
In the HG PCI portal, you can adjust the scan bandwidth to control the performance and impact of your network scans.
Is there a User Manual for HackerGuardian?
Updated on February 22, 2024
524 people found this helpful
There is an online manual at the following location: http://hackerguardian.com/help/manualmainpage.html
I entered the wrong domain, how can I change it?
Updated on October 12, 2026
652 people found this helpful
If you entered the wrong domain, contact Sectigo Support to request a correction. Submit a support ticket with the details of the incorrect domain. The change may take a couple of days, and you may need to validate the domain again after it is updated.
Where can I Download my PCI Certificate of Compliance (formerly provided by Panoptic Security)
Updated on December 16, 2020
1001 people found this helpful
We do not provide a 'PCI certificate of compliance' as this does not confirm whether a merchant is PCI compliant as per PCI DSS rules.
How do I upgrade from a trial account to the full version?
Updated on April 26, 2022
577 people found this helpful
Upgrade PCI Scan Control Center Service
Do I need to allow the HackerGuardian scanning IP address(es)?
Updated on December 7, 2021
543 people found this helpful
In order for the HackerGuardian scan to be successful, your firewall must be set to allow the IP address(es) the scan is coming from.
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