Knowledge Base

Certificate FAQ

Found 25 articles
Sort by
How to Become DMARC Compliant for VMC Certificates?
Updated on December 5, 2025
778 people found this helpful
Learn how to achieve DMARC compliance for Verified Mark Certificates (VMC). This guide explains DMARC, its importance for email security, and step-by-step instructions for configuring SPF, DKIM, and DMARC records.
How to resolve untrusted or unknown issuer warnings due to incomplete certificate chain issues?
Updated on December 5, 2025
1139 people found this helpful
Learn how to resolve SSL/TLS certificate errors caused by incomplete chains. Understand why intermediate certificates matter, how to verify your chain, and best practices for secure configurations.
Access New Sectigo Public Certificate Chain
Updated on October 20, 2025
1440 people found this helpful
Access New Sectigo Public Certificate Chain
Sectigo Root Certificates
Updated on April 17, 2025
4657 people found this helpful
This article provides helpful information concerning Sectigo's 4 modern root certificates
Sectigo Intermediate Certificates - RSA
Updated on February 16, 2025
741604 people found this helpful
This article provides details about Intermediate Certificates, such as; who issues them, who sends them, how to install, and links to download them.
WHOIS Email DCV Deprecation
Updated on January 9, 2025
543 people found this helpful
WHOIS Email DCV Deprecation
Understanding Certificate Transparency (CT) Logs and Precertificates
Updated on September 18, 2024
665 people found this helpful
Understanding Certificate Transparency (CT) Logs and Precertificates
Enterprise Public Key Infrastructure (E-PKI) Manager User guide
Updated on April 1, 2024
435 people found this helpful
Enterprise Public Key Infrastructure (E-PKI) Manager User guide
How do you request a Verified Mark Certificate?
Updated on May 29, 2026
780 people found this helpful
Sectigo customers request a Verified Mark Certificate (VMC) through the Sectigo shopping page and a guided certificate ordering wizard.
How to Format Your Logo for VMC Compliance
Updated on June 2, 2026
788 people found this helpful
Format your brand logo to meet VMC requirements — the logo must be in SVG Tiny PS profile and follow specific size, shape, and color rules so email clients can display it next to your sender's name.

Need assistance?

Contact our team for help with your purchase or issuing your certificate.

Live chat

Call us today