Knowledge Base

Overview: 
A certificate profile that was previously used to issue certificates has been deleted. As a result, any certificates that were issued using this profile can no longer be renewed or replaced. 

When a certificate profile is deleted and no superseding profile is assigned, renewal and replacement operations for certificates associated with that profile are blocked. Existing certificates remain valid until expiration, but lifecycle actions such as renewal or replacement cannot be completed. 

In Sectigo Certificate Manager (SCM), there is a feature called Superseding Certificate Profile. 

A Superseding Certificate Profile allows administrators to assign a new active profile that will be used instead of the deleted profile. This ensures that certificates associated with the deleted profile can still be renewed or replaced successfully. 

Steps to Configure a Superseding Certificate Profile 

Step 1: Navigate to Certificate Profiles 

Log in to Sectigo Certificate Manager. 

From the left navigation menu, go to: 

                                 Enrollment → Certificate Profiles 

The Certificate Profiles table will appear. 

Step 2: Show Deleted Profiles 

Click the Filter icon on the top right of the table. 

Enable the option: Include deleted 

Click Apply. 

This will display the deleted certificate profiles in the list.