Knowledge Base

How to Complete Domain Control Validation (DCV) in SCM Pro

 

Overview 

By the end of this guide, you will have completed Domain Control Validation (DCV) for a domain in your Sectigo Certificate Manager (SCM) Pro account, confirming you control the domain so that certificates can be issued for it. DCV must be completed after a domain is added and before any certificate request. This guide covers the prerequisites, the steps to start validation, and how to complete each validation method — email, Domain Name System (DNS) using a Canonical Name (CNAME) record, and HTTP/HTTPS file validation — and explains how validation works for wildcard domains. 

Prerequisite

Before you begin, make sure you have: 

  • Access to your Sectigo Certificate Manager (SCM) Pro account 

  • The domain already added under Manage Domains 

  • The ability to complete at least one validation method (email, DNS (CNAME), or HTTP/HTTPS file validation) 

  • For wildcard domains, the base domain validated first 

Steps to start validation 

  1. Log in to your SCM Pro account. 

  1. Go to Manage Domains. 
     
     
                                   Figure 1. SCM Pro dashboard – Manage Domains page 

  1. Locate the domain you want to validate and click Manage.In the Actions section, click Start Validation. 
     
     Figure 2. Start Validation option under Actions 

  1. Choose your preferred validation method: email, CNAME (DNS), or HTTP/HTTPS. 
     

Figure 3. Select validation method screen 

Complete your chosen validation method 

Follow the subsection that matches the method you selected. 

Email validation 

  1. Select an approved email address (for example, admin@ or webmaster@). 
    Figure 4. Email validation – select approved email 

  1. Open the validation email you receive. 

  1. Click the approval link to complete validation. 
     
    Figure 5. Email validation confirmation screen 

DNS (CNAME) validation 

  1. Copy the provided Canonical Name (CNAME) record. 

  1. Add it to your Domain Name System (DNS) provider. 

  1. Wait for DNS propagation. 

  1. Return to SCM Pro for automatic verification. 
     
     
     
    Figure 6 and 7. DNS CNAME validation – record details 

 
 

Figure 8. DNS validation success screen 

HTTP/HTTPS file validation 

  1. Download the validation file. 

  1. Upload it to the specified directory on your web server. 

  1. Ensure the file is publicly accessible. 

  1. Allow SCM Pro to verify the file. 
     
     
     

 
 
Figure and 10. HTTP validation – file download and URL 
Figure 11. HTTP validation file upload example 

 

Verify validation status 

After completing a method, confirm the domain status shows Validated in SCM Pro. 

Wildcard domains 

Wildcard domains (for example, *.example.com) cannot be validated directly. To validate one: 

  1. Validate the base domain first (for example, example.com). 

  1. Add the wildcard domain. 

  1. The wildcard domain automatically inherits the base domain's validation. 

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