Knowledge Base
Welcome to Your New Support Experience
Welcome to Your New Support Experience
Dear Customers,
We’re excited to continue supporting you as part of our transition to Sectigo—one of the world’s most trusted names in digital trust. Your needs remain our priority, and we’ve refined our support experience to make getting help faster, easier, and more effective.
Whether you’re a retail user, reseller partner, or enterprise customer, our dedicated teams are here to ensure you have the answers and guidance you need—every step of the way.
🔹 Who to Contact After 8 September 2025?
🛍️ Retail Customers / Partners [24 x 5 Support]
| [email protected] | |
| Live Chat | Retail/Partner Support Portal |
| Phone | (US) +1 (888) 266-6361 / (International) +1 (914) SECTIGO (732-8446) |
| Knowledge Base | Retail KB |
🏢 Enterprise Customers [24 x 5 Support]
| [email protected] | |
| Phone | (US) +1 (888) 256-2608 / (International) +1 (209) SECTIGO (732-8446) |
| Knowledge Base | Enterprise KB |
🔹 What’s Changed for the Better?
- Specialized Support Teams - Experts dedicated to retail and enterprise customers, familiar with your environment and needs.
- Faster Responses - Streamlined workflows to get you answers quickly.
- Expanded Knowledge Base - Easy access to a rich library of guides and FAQs.
- Proactive Updates - Regular communication on services, updates, and best practices.
🔹 Helpful Resources
We’re here for you! Our goal is a smooth, seamless transition that keeps you supported at every step. Thank you for trusting Sectigo with your digital trust needs.
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