Knowledge Base

If you are a customer who has recently started using CloudFlare, in order for CodeGuard to continue working, you will need to update your website's hostname to follow one of the following formats: ftp.mydomain.com or direct.mydomain.com.

Please follow these simple steps to update:

1. From your dashboard, click on the website URL that you wish to edit.

2. Click on the settings tab as pictured below:

3. Adjust the hostname to the new format as mentioned above. In this case, the new hostname should be changed from codeguardtestsite.com to ftp.codeguardtestsite.com or direct.codeguardtestsite.com.