Knowledge Base
VMWare ESXI 6.7 Windows Server 2016 SafeNet Client
Overview
Use this procedure when a SafeNet or Aladdin Knowledge Token JC USB token cannot be connected to a Windows Server 2016 virtual machine hosted on VMware ESXi 6.7.
A CCID device uses the Chip Card Interface Device USB protocol, which allows a smart card to connect to a computer through a standard USB interface.
Error Message
When attempting to connect the USB token to the virtual machine, ESXi may display an error similar to the following:
1. Failed to reconfigure virtual machine Win10x64
2. Cannot connect 'vid:0529 pid:0620 path:0/1/7/1' to this virtual machine.
3. The device was not found.
Cause
By default, ESXi 6.5 and later may not allow passthrough connections for CCID USB devices, including the Aladdin Knowledge Token JC.
Resolution
Enable CCID USB Device Connection on the VM
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Shut down the virtual machine.
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In the ESXi web client, go to VM > Edit settings.
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Select VM Options.
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Go to Advanced > Configuration Parameters.
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Select Edit Configuration.
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Select Add Parameter.
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Add the following key and value:
|
Key |
Value |
|
usb.generic.allowCCID |
TRUE |
-
Save the configuration.
Connect the Aladdin Knowledge Token JC to the VM
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Power on the virtual machine.
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Go to VM > Edit settings.
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Select Virtual Hardware.
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Select Add other device > USB device.
Select Aladdin Knowledge Token JC.
-
Select Save.
Expected Result
The USB token should now appear in SafeNet inside the Windows Server 2016 virtual machine.
See Also
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