Knowledge Base
I have accidentally deleted or lost my
First check your backups and see if you can re-install the 'private key'.
If you don't know how to re-install the key from your backups, then contact your systems administrator.
Failing that, contact your web server software vendor for technical support.
The only alternative course of action available is a re-issuance of the certificate following the re-submitting of a replacement CSR.
To re-submit a CSR please submit a ticket at http://support.comodo.com include the CSR, order number and reason for re-issue.
If you don't know how to re-install the key from your backups, then contact your systems administrator.
Failing that, contact your web server software vendor for technical support.
The only alternative course of action available is a re-issuance of the certificate following the re-submitting of a replacement CSR.
To re-submit a CSR please submit a ticket at http://support.comodo.com include the CSR, order number and reason for re-issue.
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