Knowledge Base

Question: How do I re-issue my current certificate with SHA-2 (SHA-256)?

Answer: It depends on when your certificate is set to expire.

If your certificate presently expires:

• BEYOND 31 December 2016, then Sectigo automatically will provide you with a SHA-2 signed certificate upon re-issuance.  Please see How do I get a replacement certificate? on how to re-issue your certificate.

• PRIOR TO 31 December 2016, then please contact Sectigo Support either by phone or ticket/email.
  • Please submit a support ticket here and provide us with the following:
    1. Subject: This can be any thing you would like it to be. However, we recommend that it something descriptive about your issue (e.g. I need a replacement certificate)
    2. Brief Explanation of what is needed (E.g. Please re-issue my certificate as SHA-2 and here is the CSR)
    3. Web Server Software (e.g. Apache, IIS, Tomcat, etc.)
    4. Fully Qualified Domain Name (or IP)
    5. Order Number