Knowledge Base

How do I update my credit card?

Updated on August 29, 2026

Overview

By the end of this article, you will have replaced the credit card stored on your CodeGuard account with current payment details. The article covers the prerequisites you need, the steps to open the Billing page from the Settings menu, use the Update Billing tab to enter the new card, and save the change, followed by how to verify the update and troubleshooting for common problems. "Billing information" and "billing details" both refer to the payment card and related details stored on the account.

Prerequisites

CodeGuard account sign-in credentials
Account permission to view and change billing settings
The card details you want to store: card number, expiry date, security code, and the billing address associated with the card

Steps to update the credit card on your CodeGuard account

Step 1 — Open the Billing page from Settings

Sign in to your CodeGuard account. Hover over the Settings link, then select Billing from the menu that appears. The Billing page shows the payment details currently held on the account.

Figure 1: Settings menu in CodeGuard with the Billing option

Step 2 — Open the Update Billing tab

On the Billing page, select the Update Billing tab. This tab contains the fields for entering a new payment card.

Figure 2: Billing page in CodeGuard with the Update Billing tab

Step 3 — Enter the new card details and save

Enter the details of the card you want to use, then save the change. The new card replaces the card previously stored on the account and is used for future charges.

Figure 3: Update Billing tab with fields for entering new payment card details

How to verify the card was updated successfully

Return to the Billing page for your CodeGuard account and check the payment details displayed. The page should show the new card — normally identified by its card type and last four digits — instead of the previous one. If the new card is shown, the update was saved.

Troubleshooting

Issue: The new card is rejected when you save the change.

Cause: One of the entered values does not match the card, most commonly the expiry date, security code, or billing address.

Solution: Re-enter the card details exactly as they appear on the card and on your card statement, then save again.

Issue: The Billing option does not appear under Settings.

Cause: The signed-in user does not have permission to manage billing for the account.

Solution: Sign in with an account user that has billing permission, or ask the account owner to make the change.

Getting more help

If you cannot complete the update, contact CodeGuard Support with a description of what happens when you try to save the new card. Do not include full card numbers or security codes in your message.