Knowledge Base

Installing your Certificate on Hsphere

For Essential SSL certificate, you will be receiving the following five files from Sectigo:

• Root AddTrustExternalCARoot.crt
• Intermediate CA UTNAddTrustSGCCA.crt
• Intermediate CA ComodoUTNSGCCA.crt
• Intermediate CA EssentialSSLCA.crt
• domain/site certificate yourdomainname.crt

Or click to download the EssentialSSLCA files

Please follow this instruction if you have already purchased a certificate directly from Sectigo and need to install it through H-Sphere. If you want to buy and install Sectigo certificate in one step directly from H-Sphere, refer to H-Sphere documentation.

Before installing existing certificate in H-Sphere, make sure you:

• Have your CSR and private key copied and stored.

• Go to Comodo CA and get a new certificate. When requested, enter the CSR signing request that you have saved.
  Important: When obtaining SSL certificate, make sure it is generated for Apache regardless of whether you intend to install it on Winbox or Unix box.

• After the permanent SSL Certificate has been generated, save it to a secure location.
  Note: You will need the site/server certificate and the intermediate CA certificate, downloadable from the support website.

 

Now go to H-Sphere and do the following:

• Click SSL on your user Control Panel home page. 
• Go to the Web Service page and click the Import SS Certificate link in the SSL field.

 

 

• Enter the certificate you received from Comodo into the upper Install Certificate based on previously generated Certificate requestbox of the form:
• Click Upload.
• Enter the UTNAddTrustSGCCA.crt, ComodoUTNSGCCA.crt and EssentialSSLCA.crt intermediate files that came with your site certificate into the Certificate Authority File box (for H-Sphere 2.5. Patch 6+):

These EssentialSSLCA files from here.

They must be pasted this in order UTNAddTrustSGCCA.crt first followed by the ComodoUTNSGCCA.crt and finally the EssentialSSLCA.crt.

•  Click Install.

 

Otherwise, you can buy and install Comodo certificate in one step directly from H-Sphere.

• Now you can use the certificate jointly with the private key you have saved.