FAQs
How to add more users to your Sectigo account?
Similar Questions:
How do I invite new users to my Sectigo portal?
Can I manage user roles in my Sectigo account? If yes, how?
Where can I find the User Management section in Sectigo?
Overview:
Adding additional users to your Sectigo.com account is simple and can be done through the User Management section of your portal. Follow this article to add more users in your Sectigo account.
Step-by-step Instructions to add more users to Sectigo account
1. Log in to Your Sectigo Portal
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Go to Sectigo Store and log in with your credentials.
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Login Link: Customer Login | Sectigo® Official
2. Navigate to User Management
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Click on My Account → User Management.
3. Invite a New User
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Under Invite New User, enter the email address of the person you want to add.
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Select one of the following:
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All Permissions – Grants full access.
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Choose Permissions – Select specific permissions for the user.
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Click Send Invite.
4. Confirmation
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You will see a confirmation message indicating that the invitation has been sent successfully.
5. User Accepts Invitation
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The invited user will receive an Invitation Email.
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They must click the link in the email. It will redirect them “Accept Invite” Page. The invited user clicks on Accept invite to create a new user account.
6. Access Granted
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Once the new account is created, the user can log in and manage the account with the permissions you assigned.
Important Notes
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If the user did not receive the Invitation Email:
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Ask them to check their Spam/Junk folder.
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Ensure emails from Sectigo are not blocked by their mail server.
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Alternatively, you can resend the invite:
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Go to User Management and click Resend Invite.
TIP: Assign permissions carefully to maintain account security.
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